Introducing Brookshire's, a well-established grocery store brand known for its exceptional service and quality products. With a commitment to customer satisfaction, Brookshire's strives to meet the needs of shoppers by keeping its shelves fully stocked and maintaining a clean and organized environment. The friendly and helpful employees of Brookshire's go above and beyond to assist customers, ensuring a pleasant shopping experience. While continuously working to improve, the brand values feedback and encourages customers to share their thoughts and suggestions. With a focus on delivering top-notch service, Brookshire's aims to exceed customer expectations and provide a seamless and enjoyable shopping experience for all.
![](https://static.where-e.com/United_States/Texas/Brookshires_95a24b703b1b516b1b67194dcbeaf1f5.jpg)
Amenities and More
- Kerbside pickup
- Toilets
- Credit cards
- Debit cards
- NFC mobile payments
- In-store shopping
- Prepared foods
- Quick visit
- Cheques
- SNAP/EBT
- Organic products
Reviews
This is review is solely for Management! As a member of a Non-profit organization we recently submitted a request for various donations in the for tiered gift cards, water to sponsor an event for The MLK celebration! To this day I have not heard or gotten a response from management! At least a response would be appreciated!
This grocery store is always on point. They keep it stalked with what I need, and it's always clean. Also the employees are always so helpful.
Brookshires for the past few years does a buy 9 bags of corn and get the tenth one free. I have bought my deer corn there for years. Today, they told me they weren't doing that anymore this year, even though they were doing it at the start of deer season. The checker said since deer season was over, they weren't doing the deal. Deer season isn't over. I'm very disappointed in the way they are handling this.
Brookshires is practically the only "grocery" store in most towns in East Texas. They certainly abuse their monopoly. Comparison shopping prices and selection, I can get better value and selection 20 miles outside of Boston, Massachusetts than East Texas, and I assure you Brookshires isn't paying New England overhead. Their three-day sales seemed like a good value, except early on the second day, they were out of stock on everything I wanted. Do you want a shocker? Go online and compare their prices, item per item, with almost any other chain. They recently "matched" other stores' specials on rib roast, except reading the fine print, they offered a lower grade of meat. PLEASE, someone bring real grocery stores to East Texas, so I don't have to drive 40 miles one way to get selection and value.
Review is solely for the gas station part. The pumps here are awful. Half of them the card reader doesn't work. If you let the pump sit for even like 30 seconds after it clicks, you are not allowed to pump more as it shuts off permanently, forcing you to start a new transaction, and not use points anymore (this is a problem for us guys who like to use use fuel additives, and then top off after). There is literally only one pump with diesel nozzles. ONE. Finally, my card was just declined even though there is $96 on this particular card. Cannot wait til Walmart gets their pumps back. I'm so done trying to get fuel here.
Service has been terrible recently, only one checker yesterday morning, problem with register, long wait for help. Suppose I Should have used self checkout .
Oh, today used self checkout because nary à sole to help.
Problems again, someone finally came, fixed issue and left... 3 minutes later, register locks up again, no one around, finally after walking whole front of store for help ,
Decided best to go somewhere else.
Braums has milk on sale..
And they have customer Service. !
Very clean and organized store. All employees were very friendly. We absolutely LOVED the kids buggy! Need to get more of them!
Started running out of a few items. Cashiers always nice. Prices are very high though.
Location
807 E Tyler St, Athens, TX 75751, United States
Hours
-
Updating...
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